Services

Contracted Services

  • Accounting for services charges.
  • Preparing and sending out service charge estimates.
  • Collecting service charges and reserve fund contributions including sending any required statements.
  • Collecting arrears under the terms of the lease.
  • Arranging buildings and other insurance and dealing with general claims.
  • Visiting the common parts of the Property to check condition and deal with any necessary repairs.
  • Preparing specifications and contracts for minor works and services such as cleaning, gardening, window cleaning and overseeing such works where required.
  • Where appropriate, preparing a site specific rolling maintenance programme in consultation with the directors.
  • Dealing with day-to-day lessee issues and reporting to and taking instruction from the Client on lessees’ concerns.
  • Advising the Client on all relevant legislative and regulatory issues and general interpretation of leases.
  • Maintaining adequate/suitable files and records on the management of the Property.
  • Providing copy documents including insurance policies, copies of invoices and receipts, for which there may be a charge.
  • Keeping records of residents and tenancy details where provided.
  • Holding Annual General Meetings with residents if required.
  • Attending additional director meetings where required.

Additional Services

  • Preparing specifications, obtaining tenders and supervising major works.
  • Preparing and dealing with S20 consultations, monitoring major building works not covered by annual contracts, including serving the required notices, instructing and liaising with specialist consultants, inspecting work in progress, and handling retentions.
  • Preparing replacement cost assessment for insurance valuation purposes on buildings and landlord contents.
  • Legal recovery of unpaid service charges or ground rents or action for non-compliance with leases including instructing solicitors and preparing for and attending Court/LVT
  • Attending meetings outside specified hours.
  • Site Specific Extraordinary correspondence outside of the usual Management Company requirements.